Unexpected date change
When a confirmed possession or departure date changes with little notice.
An urgent request assessed against the date, volume, access and actual availability.

A short-notice request is first evaluated for availability and feasibility. The essential information is the date, addresses, access, volume and any item that changes the handling plan.
DTHV does not promise universal last-minute availability. A service exists only when the scope and written terms have been confirmed directly with the customer.
A few practical situations to identify when you submit your request.
When a confirmed possession or departure date changes with little notice.
When a customer needs to check whether a replacement option is available.
When the inventory is limited and can be described accurately right away.
Prepare a short summary: requested date and time window, addresses, inventory, floors and the main known access issue. Be clear about whether boxes are ready or packing help is also needed. This gives the discussion a concrete scope rather than only an urgent deadline.
If another mover cancelled, describe the work you need. Include your preferred date, addresses, inventory and access details so DTHV can assess your request and confirm the available options.
Accurate information supports a realistic scope adapted to the actual access.
The requested date and service area are checked first.
Volume, access and special items are reviewed without skipping essential details.
If feasible, the applicable terms are presented for acceptance.
The customer focuses on access, packing and a complete inventory before arrival.
Identify the constraints that are genuinely fixed, such as handing over keys, access to the new home or a building's time slot. Explain where you have flexibility. Any alternative remains a proposal to discuss and accept, not an implied promise.
Keep contact details for the people authorizing access available. Even under time pressure, clarify the service and conditions before treating the booking as concluded.
Déménagement et transport haute vitesse inc. — NEQ 1181912776. Find the registry link and information about requesting proof of insurance.
Check trust and compliance information →DTHV is a member of the Chambre de commerce de l'Est de Montréal. View our listing in its directory.
Read the member listing (French, external site) ↗Consider what customers describe, then discuss the details that matter for your own move.
View DTHV reviews →These answers are general; the written quote confirms the scope that applies to your project.
No. Availability and feasibility depend on the date, route, volume, access and available resources.
Send the exact addresses, date, property type, floors, access constraints, approximate inventory and phone number.
No. Packing is a separate service and must be discussed. With limited time, customers should secure their own packing plan unless assistance is confirmed.
No. A reservation exists only after DTHV confirms the service and the customer accepts the applicable terms.
Share the addresses, access, volume and preferred date to receive a response suited to the project.
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